--- title: "Terms of service" description: "One-time payment, free lifetime updates, no subscriptions. 30-day money-back guarantee. England and Wales only." url: "https://swiftwill.co.uk/terms/" author: "Marcus Kaiser" date_modified: "2026-08-12" --- # Terms of service You pay once. Updates are free for life. There is no subscription, storage fee or auto-renewal in these terms. The 30-day money-back guarantee applies even after download. Skip SwiftWill if you need a solicitor–client relationship — these terms say we are not a law firm. > SwiftWill provides legal information and software for England & Wales under Section 9 of the Wills Act 1837. Figures are taken from gov.uk, legislation.gov.uk and HMCTS, checked 12 August 2026. We have not given you legal advice — this is general information. ## 1. The service SwiftWill provides legal information and document-preparation software for England and Wales: a guided online interview, rules-based validation of your answers, and a personalised will PDF delivered instantly with a signing instruction card. **SwiftWill is not a law firm and does not provide legal advice.** Nothing in the service creates a solicitor–client relationship. ## 2. Jurisdiction The service produces documents valid only in England and Wales. Customers with addresses in Scotland or Northern Ireland are excluded before payment; if you purchase despite a non-England-and-Wales address, the document may not be valid and you should contact us for a refund. ## 3. Prices and payment Prices are one-time payments in GBP: £35 for a single will, £55 for mirror wills, with an optional £25 solicitor-review add-on. Payment is processed by Stripe; we never see or store card details. **There is no subscription, no auto-renewal, no storage fee and no update fee — anywhere in these terms, now or in future versions.** ## 4. Free lifetime updates Your one-time payment includes free updates for life: re-open your interview, change your answers, and regenerate your will PDF at any time, as often as you like, at no charge. Each regenerated will must be printed and signed with two witnesses to be valid, and you should destroy superseded signed originals. ## 5. The 30-day money-back guarantee If you are not satisfied for any reason, email us within 30 days of purchase for a full refund — no questions, no forms. Full terms at [/refunds/](/refunds/), which form part of these terms. ## 6. The solicitor-review add-on If purchased, a qualified SRA-regulated solicitor reviews your completed will within 3 working days; any correction the review requires regenerates your PDF free of charge. Delivery of your will is still instant — the review happens afterwards. The review gives you Legal Ombudsman recourse for the reviewed will via the reviewing solicitor's regulation. ## 7. Your responsibilities - Answer the interview honestly and completely; the document can only be as accurate as your answers. - Sign the printed will correctly — wet ink, two independent witnesses — following the included card; an unsigned or wrongly signed will is not valid. - Tell us if your situation triggers any suitability-check redirect; those situations need a solicitor. - Keep your account email accessible; it is how updates and regenerated documents reach you. ## 8. Liability We carry £2m professional indemnity insurance. Nothing in these terms excludes liability that cannot be excluded by law (including for death or personal injury caused by negligence, or for fraud). Subject to that, our aggregate liability is limited to the greater of the amount you paid and the cover available under our professional indemnity insurance, and we are not liable for indirect or consequential losses. Because validity depends on correct signing — which happens offline, with your witnesses — we cannot be responsible for execution errors, which is why every delivery includes emphatic signing instructions. ## 9. Intellectual property Your will document is yours to print, sign and use. The software, templates and site content remain our property and may not be copied or resold as a competing service. ## 10. Governing law These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. Last reviewed July 2026. ## Frequently asked questions ### Is there any subscription hidden in these terms? No — and there never will be. These terms contain no auto-renewal, no storage fee and no update fee of any kind. Your one-time payment includes free lifetime updates, and that is a contractual commitment, not a marketing line. ### What exactly am I buying? Document-preparation software plus legal information for England and Wales: a guided interview, validation of your answers, and a personalised will PDF with a signing instruction card, delivered instantly. We are not a law firm and do not provide legal advice. ### What does 'free updates for life' mean contractually? For as long as the service operates, you may re-open your interview, change your answers and regenerate your will PDF at no additional charge, as often as you like. If the service were ever to close, we would give at least 12 months' notice and a full export of your data and documents. ### What law governs these terms? The laws of England and Wales, and the courts of England and Wales have jurisdiction — matching the jurisdiction of the documents the service produces. Canonical HTML: https://swiftwill.co.uk/terms/ Markdown: https://swiftwill.co.uk/terms.md Last modified: 2026-08-12 Author: Marcus Kaiser (https://swiftwill.co.uk/author/marcus-kaiser/)