What is the 30-day money-back guarantee?
If you are not satisfied with your SwiftWill for any reason, email wills@swiftwill.co.uk within 30 days of purchase from the email address you used at checkout (or quote your order reference), and we will refund you in full. No questions, no forms, no retention scripts.
What does the refund cover?
- The single will (£35) — full refund within 30 days
- Mirror wills (£55) — full refund within 30 days
How is a SwiftWill refund processed?
Refunds go back to your original payment method via Stripe. We action them within 2 working days; banks typically take a further 5–10 working days to show the credit. You will receive an email confirmation when the refund is issued.
What happens after a refund?
An unsigned will has no legal effect, so there is nothing to return or destroy on our account. A refund does not itself revoke a signed will. Do not destroy your existing will without considering your estate plan and arranging a suitable replacement. Your statutory rights are unaffected by anything on this page.
Why does SwiftWill offer a no-questions refund?
A will is a trust purchase. You should be able to read your completed document — the whole thing, before and after payment — and walk away with your money back if it is not right for you. Combined with the free full-document preview before payment, the guarantee means you never pay for a will you have not read.